Harbor Light Software is here to support you and eTRIPS mobile and online.

Call 1-800-984-0810 for technical support or email support@harborlightsoftware.com

Frequently asked questions (FAQ): Click Here

SAFIS eTRIPS Support:

If you wish to use eTRIPS/mobile for your SAFIS trip reporting tool and have questions, we offer 24x7 support and will work with you to get you up and running. Here are a few tips to get you started.

  • Make sure you have obtained a username and password from the helpdesk.  If you are unsure how to do this, call us at 800-984-0810 or email us at support@harborlightsoftware.com
  • Watch the training videos below. These videos will walk you through each step to set up eTRIPS on your tablet.
  • Read our FAQ's guide. This may answer many of your questions.
  • Want to send us a question? Contact us here.
  • To get additional information go to the ACCSP website at www.accsp.org

eTRIPS mobile 2 Training Materials:

Manuals:

Phones/tablet version
Windows 10 

Training Videos:

These tutorials will walk you through the setup of eTRIPS mobile :

 

Android and iOS 

Windows 10

Downloading from the Play Store:     

Downloading from the Microsoft Store
        

Setting up favorites on a phone

Setting up favorites on Windows 10

Putting in and sending a report on a phone

Putting in and sending a report on Windows

 

eTRIPS Online (Web Based)

Link to online reporting page: Click Here

To download a manual for eTRIPS online: Click Here. 

These video tutorials will walk you through the setup of eTRIPS Online (Web based)

1. Logging into eTRIPS online 
2. Adding in Favorites online
3. Sending in Trip Reports online